Doubletree Hotel Plymouth Meeting - Philadelphia, PA
(1 votes, average: 3 out of 5)
Loading ...We were looking for a relaxing place to stay and spend time with our daughter, whom we were in town to visit. Overall, the hotel was excellent. The room was quite posh, except for a couple items in the bathroom, which astonished us since the rest of the hotel was so well turned out. Everytime you’d lift the toilet seat cover, the toilet seat would come with up with it. The shower curtain was a shear cloth that wasn’t water proof and stuck to you immediately when you turned on the shower. I think with all the money and attention that was obviously put into decorating this Doubletree, they could have afforded better toilet seats and shower curtains, as these little things detracted from an otherwise outstanding room. NOW, for the restaurant. The Brandywine Hunt Club Grille only had one thing on the menu that was outstanding, the Crab Bisque. Our daughter had tried it the night before and thought it was so good that we all decided to go down to the restaurant and have a full dinner there. It took forever to order since the waitress never came to check on us…for some reason the maitre’de had to come over and finally took our order. We waited and waited for the food, and our 17 month old started acting up, so we decided to ask for the food to go (to take back up to our room so we wouldn’t bother any of the other guests in the restaurant). They said no problem, we’ll have room service deliver it to you. Okay, so we go back up to our room. Mind you, this is after already waiting over 30 minutes after ordering. After we got to our room, it was another 45 minutes before our food was delivered and then it wasn’t even prepared correctly. I expect to have chicken included in a menu item called Medallions of chicken over angel hair pasta. I couldn’t find a single piece of chicken. My husband had a pasta dish that included lobster and shrimp. He got 2 pieces of each and the vegetables were way overcooked. Plus, all our food was cold. We were not happy with the cooking nor service in the restaurant.
I’m not happy that I did a search on the internet and couldn’t find a place to send my survey to Doubletree directly. I guess they don’t want our feedback. I’m a Lt Col in the Air Force and expect to be able to give feedback to the company. Leaving feedback with the local hotel doesn’t cut it since it’s too easy to throw away the ones they don’t like.
I would recommend staying at this hotel, however stay away from the on-site restaurant!!
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