Quality Inn Hotel and Suites - Ann Arbor, MI
This is the worst hotel I’ve ever been in, and I’m not picky. Upon arrival in my room I had:
1. Dirty towels were piled on the floor.
2. Cold water handle for shower was detached.
3. Used soap in shower soap dish.
4. Dirty plastic cup on bathroom counter
5. No pillows on bed.
6. Trash can had not been emptied.
7. Bed was made but sheets threadbare, with small tear. Looked like the sheets hadn’t been changed.
8. Entry light bulb to room was burned out.
Heard enough? There’s more…I requested new sheets and clean towels. The manager delivers them to my room (for me to change the sheets). He gives me a fitted sheet for a double bed, and I have a king size bed. Later I ask at the front desk for a king fitted sheet and was told they had no more.
The hallway on the second floor smelled, as did the stairway. I arrived on Saturday at 4 and saw a pile of dirty towels laying in full view in the hallway by the stairway. When I left at 9:30 Sunday morning, the pile of towels remained on the floor.
Was this bad? Yes, it was. I was in town for a wedding and the room was paid for by the father of the bride. The room wasn’t worth it, even though it was free.
Couldn’t help but notice the exasperation of the father of the groom as he tried to pay for the rooms at check out. The hotel quoted higher rates and couldn’t keep track of rooms where guests were staying.
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