Illinois
AmeriSuites - Schaumburg, IL
(2 votes, average: 3.50 out of 5)
Loading ...We like the Amerisuites chain and have stayed at several. This hotel was very good as well. It was clean, well maintained, and offered good quality for the price. Our suite was nice and roomy.
The staff were very friendly and helpful. They have a free breakfast buffet with lots of variety… more than the typical [...]
Hilton - Springfield, IL
(2 votes, average: 1.00 out of 5) Loading ...Great location, terrible lodging. Room was (really) filthy. Hotel restaurant was understaffed and poorly managed. Food was OK once it finally arrived. Hilton mailed a routine questioner asking how I enjoyed my stay. I took time to respond but Hilton never bothered following up with a reply.
Travelodge Downtown - Chicago, IL
(1 votes, average: 2.00 out of 5) Loading ...While this hotel is ideally located for tourists and business travelers at the edge of the Loop, the service is terrible and both of the rooms we stayed in were cramped and poorly kept. After our first night, we had to switch rooms because of noxious fumes from renovation work in nearby rooms. The loud hissing and banging from radiator pipes woke us several times a night–and we are not light sleepers.
Sheraton North Shore Hotel - Chicago, IL
(1 votes, average: 1.00 out of 5) Loading ...Our notes on the Sheraton North Shore…
1) Reservations - Sheraton somehow deleted our original reservation, then when we made another attempt to reserve our rooms, the reservation was incorrect
2) Hotel was incredibly noisy after 10PM with far too many minors as guests. Either there were not enough chaperones for these people or the chaperones were not enforcing rules. On all three nights of our stay we encountered noisy guests in the halls on our floor.
3) Housekeeping staff was completely incapable of communicating with the guests due to language barriers. On three separate occasions our requests to housekeeping for simple things such as towels or a bathtub plug were not completed.
4) Room service trays were in the halls for more than a day.
**5) We had an incident on the last night of our stay where a minor came to our room at midnight posing as a member of the Sheraton housekeeping staff. We promptly notified hotel management of the incident. This same individual returned to our room 20 minutes later again knocking on our door pretending to be housekeeping. This action resulted in an altercation between this individual and myself. After the incident, I ran to the desk and had a heated discussion with both the on-duty manager and security manager informing them that if it happened again, I would be calling the Northbrook police.
Sheraton Downtown - Chicago, IL
(1 votes, average: 4.00 out of 5) Loading ...This is a higly rated hotel where VIPs including presidents have stayed. First, the good things: the Riverside Cafe (lower level) was wonderful and the breakfast buffet was delicious. All the staff there, and at the rest of the hotel were friendly and courteous, and the kids enjoyed watching the chef prepare their breakfasts. Great location. The views from the hotel were awesome (we were on the 18th floor) overlooking the river and Lake Michigan. The other side of the building has great city views. Now, the bad news…
